Safety Tips

If you are experiencing an emergency, dial 911.

Cupertino Code Enforcement

Call 408.777.3182 to report violations of the Cupertino Municipal Ordinances, such as weed abatement, abandoned vehicles, trash accumulation, continuous illegal parking and graffiti.

Package Delivery Tips

Help to protect your online orders and special deliveries with the following tips provided by the Santa Clara County Sheriff’s Office.

Try to schedule package deliveries for when you know you’re going to be home, but if it is not possible, consider the following:

• Leave special instructions to the delivery person to put the package in a backyard, or somewhere where it’s not visible from the street.
• Require that the delivery driver get a signature for the package, perhaps from a trusted neighbor.
• Sign up for email or text message alerts with estimated delivery times and track the package.
• Have the carrier hold your package at their pick-up facility or designated lockers so you can get it in person at your convenience.
• If purchasing from a large retailer, request that your package is delivered to a local branch or store so you can pick it up in person.
• Get to know your carriers. If there’s been a problem of thefts in the past, tell them about it.
• Insure your packages.
• Ask a neighbor or retired relative (who is home) if they will accept your package at their address. Or have the package delivered to your workplace, if it is permitted.
• Buy a locking mailbox big enough for packages.
• Consider installing a camera security system that photographs people who come to your door and allows you to communicate with them without opening the door, or being home.

If you have information about any package theft cases, please contact the Sheriff's Office Detective Division at 408.808.4500, or the anonymous tip line at 408.808.4431.

Vacation Security

Before leaving your home

• Have good locks on all doors and windows-and use them!
• Never leave your house key hidden outside under a doormat, in a flower pot, etc.
• Make your house appear lived in. Use timers for lights and radios. Have a neighbor or friend pick up mail, packages, and newspapers.
• Leave your trip plans and an emergency phone number with a neighbor.
• Contact the Santa Clara County Sheriff Office to request patrol checks for your residence.

Vehicle Safety

Prevent Car Theft

• Lock the trunk and/or tailgate.
• Close all the windows tightly. This includes the vent or wing window.
• Remove tempting items from sight. Put valuables in the glove compartment or trunk. Don't leave cameras, cell phones, or other valuables on the seat.

Park Carefully

• Avoid leaving your car in an unattended parking lot.
• If possible, don't leave your car in a lot that requires you to leave your car keys. If you do have to leave a key, leave only the ignition key, or a valet key.
• Do not attach a tag with your name and address to your keys.
• Park in well lighted areas, whether on the street or in a parking lot.

Video Surveillance Tips

For Residents

Help to protect your home by installing surveillance cameras. Here are some helpful tips from the Santa Clara County Sheriff’s Office.

• The higher the camera resolution, the better. Cameras with 1080p will capture faces and license plates.
  Place cameras near exits and entrances including:
  • At least one HD camera pointed towards the street
  • Front porch
  • Side gate
  • Rear door and back sliders

See more Video Surveillance Recommendations(PDF, 195KB) from the Santa Clara County Sheriff’s Office.

For Businesses

Security cameras are a critical component of a business’s security. They may deter customer and employee thefts, and may play an important role in assisting law enforcement identify burglary suspects. It’s crucial, however, to place the cameras in the right location and point them in the right direction.
Be sure to invest in a security camera system with good quality and resolution. Also ensure that your system is not just live view, but records, with ample storage and power supply.

The following are some of the best places to install security cameras at your business:

• Exits and entrances
• Points of sale
• Reception area
• Exterior and towards the parking lot
• Warehouses
• Secluded Spots

*For a personal assessment of your individual business, please contact The Santa Clara County Sheriff’s Office West Valley Patrol Division at 408.868.6600. Find out more aboutBusiness Crime Prevention(PDF, 196KB) from the County Sheriff's Office.