Public Safety Programs FAQ

What should I do in case of an emergency?

 In the event of an emergency, dial 911 for immediate assistance. For non-emergency situations requiring law enforcement, contact the Santa Clara County Sheriff’s Office at 408-299-2311.

Reference: [Public Safety Emergency Contacts](Public Safety Programs

 

What law enforcement services are available in Cupertino?

Law enforcement services in Cupertino are provided by the Santa Clara County Sheriff's Office, West Valley Division. Deputies respond to emergency calls, conduct patrols, investigate crimes, and engage in community policing.

 Reference: [Cupertino Sheriff's Office](SCC Sheriff)

 

What is the Neighborhood Watch Program, and how can I participate?

The Neighborhood Watch Program encourages neighbors to collaborate with the Sheriff's Office to improve safety in their communities. By joining or starting a Neighborhood Watch, residents can help prevent crime through vigilance and timely reporting. Interested individuals can contact the Cupertino Office of Emergency Management for assistance.

Reference: [Neighborhood Watch Program](Neighborhood Watch)

 

How can I report suspicious activity in my neighborhood?

Suspicious activity should be reported directly to the Santa Clara County Sheriff's Office via the non-emergency number, 408-299-2311. If it’s an urgent matter, dial 911.

Reference: [Report Suspicious Activity](Sheriff's Office

 

What fire protection services are available in Cupertino?

Cupertino is served by the Santa Clara County Fire Department. They provide fire suppression, emergency medical response, and disaster preparedness training. For fire emergencies, call 911.

 Reference: [Santa Clara County Fire Department](SCC Fire

 

How do I prepare my home and family for an emergency?

Cupertino encourages residents to follow emergency preparedness guidelines, such as creating a family communication plan, assembling an emergency supply kit, and staying informed through AlertSCC. The city's Office of Emergency Management offers resources and training on disaster preparedness.

 Reference: [Emergency Preparedness Resources](Preparedness

 

What is AlertSCC, and how can I sign up?

AlertSCC is Santa Clara County’s official emergency alert system that notifies residents of critical situations, such as natural disasters, evacuation orders, or public safety threats. You can sign up for free at [Register for alerts](https://oem.santaclaracounty.gov/prepare-4-steps/register-alerts).

 Reference: [AlertSCC Information](Emergency Alerts Warnings & Notifications

 

What are the best practices for fire prevention in Cupertino?

Cupertino recommends that residents maintain defensible space around their properties by clearing flammable vegetation, installing spark arrestors on chimneys, and ensuring roofs and gutters are free of debris. The Santa Clara County Fire Department offers detailed guidelines on fire prevention.

 Reference: [Fire Prevention Tips](SCC Fire