Public Works FAQ

What building facilities does the City maintain?

Here is the list of the building facilities:
    City Hall
    Community Hall
    Creekside
    Jollyman
    Kennedy
    Library
    McClellan Ranch
    Mercedes Tank Site
    Monta Vista
    Portal Park
    Quinlan Center
    Senior Center
    Service Center
    Simms House
    Sports Center
    St. Joseph Tank Site
    Stocklmeirs House
    Traffic Maintenance Yard
    Wilson Ceramic Studio

 

Where can I get a list of Cupertino park sites?

Below is a complete list of park sites for the City of Cupertino:

Blackberry Farm

Linda Vista Park

Portal Park

Canyon Oak Park

McClellan Ranch Park

Somerset Park

Creekside Park

Memorial Park

Three Oaks Park

Hoover Park

Monta Vista Park

Varian Park

Jollyman Park

Oak Valley Park

Wilson Park 

 

Who can I contact about street sweeping?

Street Sweeping in residential areas of Cupertino occurs twice a month.

For comments, concerns, or questions regarding Street Sweeping, notify the City via 311.

If your scheduled Street Sweeping day falls on one of the following holidays, it will be completed on the next scheduled sweep day: Thanksgiving, Christmas, and New Year's Day.

 

Who do I contact when there is a tree emergency?

For fallen branches or trees in Cupertino streets or in the public right-of-way, notify the City via 311. After "normal" office hours (6 a.m.-3:30 p.m. M-Th, and until 2:30 p.m. Fri) and weekends, please call Santa Clara County Communications at (408) 299-2507.

 

Who do I contact for graffiti removal?

For graffiti removal, please notify the City via 311. The City's Streets Department has conducted a successful graffiti abatement and removal program since the 1990’s involving public properties. For graffiti removal from private properties, Code Enforcement sends letters to property owners urging timely removal of graffiti as a proven graffiti abatement practice. This program has resulted in an official removal rate of approximately 95% on private properties.

    To report graffiti offenders, contact the Sheriff’s Department at (408) 808-4400 or call the City’s Graffiti Hotline at (408) 777-3100.

 

Who is responsible for removing graffiti from public property?

For graffiti on city light poles, street signs and any other city property Contact the City via 311.

    For Freeway on ramp/off ramps graffiti – report to Caltrans Graffiti Removal or call (408) 436-0930

    For railroad tracks – contact Union Pacific Railroad.

 

Who do I contact if I want a City street tree planted or maintained?

The City maintains Street Trees in the public right of way in front of single-family residential properties. For requests to plant, trim, or maintain street trees, please contact the City via 311

 

Who do I contact for bus stop maintenance?

For graffiti removal on bus stops go to Santa Clara Valley Transportation Authority (SCVTA) or contact SCVTA at (408) 321-7054.

    Trash cans at bus stops are normally emptied once per week. If a bus stop trash can is overflowing and needs emptying, contact SCVTA at (408) 321-7054.

 

Who do I contact for landscape maintenance?

For landscaping and tree maintenance in the center medians of roadways, as well as at City facilities and parks, please contact the City via 311.

 

Who do I contact for curb painting and/or repair?

For Curb Painting, repair, or Street Maintenance, contact the City via 311.

For alive or dead Animals on City Streets go to the San Jose Animal Care & Service (SJACS) or contact SJACS at (408) 578-7297.

For dead Animals on Freeways and on-ramps go to CalTrans or contact CalTrans at (408) 436-0930.

 

What do I do if I find a dead animal in the park?

For dead animals in the park, go to the San Jose Animal Care and Service Department (SJACS), or contact SJACS at (408) 578-7297.

 

What do I do if I have bees swarming on my property?

For advice only: Go to Santa Clara County Vector Control District (SCCVCD) or contact SCCVCD at (408) 918-4770.

    For removal: The City recommends looking for qualified "Bee Removal" services.

    For bees in a City tree, contact the City via 311.

 

What do I do if I find an animal off the street?

For alive or dead Animals on City streets, go to the San Jose Animal Care and Service Department (SJACS), or contact SJACS at (408) 794-7297.

For alive Animals on Freeways and on-ramps, contact the California Highway Patrol at (408) 467-5400.

For dead Animals on Freeways and on-ramps, go to CalTrans, or contact CalTrans at (408) 436-0930.

For concerns regarding bees (advice only), cockroaches, mosquitoes, possums, raccoons, rats, skunks, and other "pests" and rodents go to the Santa Clara County Vector Control District (SCCVCD) or contact SCCVCD at (408) 918-4770.