Unhoused/At-Risk Support

Homeless Helpline

The County of Santa Clara provides essential services including public health and environmental protection, medical and preventative services through Santa Clara Valley Health & Hospital System, child and adult protection services, homelessness prevention and solutions, and scores of other services, particularly for those members of our community in the greatest need. Contact the County of Santa Clara Office of Supportive Housing at (408) 278-6400 to ask for assistance. 

Here for You Coordinated Shelter Hotline (9am-7pm, 7 days/week support): (408) 385-2400

Call 2-1-1 (24 hour support): for health and human services in Santa Clara County.

West Valley Rotating Safe Car Park Program

The City of Cupertino has partnered with the West Valley Rotating Safe Car Park (RSCP) Program, which is a collaboration of faith-based communities, local city governments, and other service organizations. The RSCP is an emergency homeless program made up of a network of volunteer sites that host overnight guests for up to 2 months on an annual rotating basis. RSCP allows for temporary overnight parking for homeless individuals or families living out of their cars as a safe alternative to sleeping on the streets or in a homeless shelter. The program connects homeless individuals and families with hospitality and case management services. RSCP participants are required to undergo an assessment and screening, own a functioning vehicle, and be enrolled in a case management program. For more information, please visit the West Valley RSCP.

How can I host an RSCP Site?

RSCP host sites must comply with all of the Cupertino Municipal Code criteria listed below:

  • Located in a Quasi-Public Building (BQ) zoning.
  • Number of occupants shall not exceed 25 individuals.
  • Hours of operation shall not exceed 6:00 P.M. to 7:00 A.M.
  • Operational period shall not exceed 2 months in a 12-month period at a single location.

If you are interested in hosting an RSCP site on your property, please take the following steps:

  1. Contact the West Valley RSCP and the Housing Division.
  2. Review the Cupertino RSCP Administrative Regulations & Operational Guidelines.(PDF, 144KB)
  3. At least 30-days before starting host operations, submit an RSCP Operational Plan Application(PDF, 309KB) to the Housing Division. Must be approved by the City Manager and the County Sheriff prior to operation.

 

West Valley Community Services Haven to Home Program

The Haven to Home (HTH) Program serves the unhoused members of the community. The HTH program was created to provide supportive services and resources and create a pathway to stability for those experiencing homelessness. The Haven to Home program offers unhoused clients: housing assessment for the country queue, access to WVCS Market for food needs, uplift bus passes for transportation needs, laundry quarters, hygiene kits, referrals to shelters, safe parking, and employment resources.  

Santa Clara County Homeless Prevention System

The Homelessness Prevention System (HPS) program provides assistance to low-income families or individuals who are at risk of losing their housing, including:

  • Temporary Financial Assistance
  • Legal Support
  • Case Management and Other Services

Contact HPS at 408-926-8885 or info@preventhomelessness.org to learn more and determine eligibility for assistance. 

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