Report an Issue

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311: Reporting Tool for City Services

Report a pothole, graffiti, sidewalk damage, or other community issue to the City of Cupertino using Cupertino 311. Submit a service request online or through the mobile app, which also provides City information on the go. You can submit anonymously or log in to receive email updates on your request’s status.

 

Anonymous Submission

noMail.png No follow up email or status updates

Submission while Logged In

yesMail.pngEmail follow ups with status updates

**For medical, police, fire, or other emergencies, call 911 immediately.

Get it on Google playDownload on the Apple store

 

311 Request Dashboard

311 Categories

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Animal Concern

  • Barking dogs
  • Too many dogs or cats
  • Off-leash dogs (including issues at the Jollyman Park off-leash area)
  • License verification, vaccines, and rabies
  • Dead animals
  • Other

Construction

  • Commercial construction

 

 

 

- Construction-related traffic issues

- Construction noise/hours

- Unpermitted Construction

- Debris on Site

- Other

 

  • Residential construction

 

 


 

 

- Construction-related traffic issues

- Construction noise/hours

- Debris on Site

- Fence construction

- Schedule building inspection

- Other

Concrete, Sidewalk, Curb & Gutter Repair & Maintenance

Any concrete, sidewalk, curb & gutter repair & maintenance concern

 

Graffiti

  • Graffiti on Private Property

 		  
  •  Graffiti on Public Property

 

- City Park

- City Building

- Roadway

- Freeway off or on ramp, soundwall

- Other

Housing Concerns

  • Affordable Housing
  • Eviction/Dispute
  • Living Conditions
  • Unhoused Concerns
  • BMR Program Complaints

Noise Disturbance

Any noise disturbance concern

 

Parking Complaints

  • Abandoned Vehicles
  • Oversized Vehicle (RV) Violation
  • General Parking Issues
  • Street Sweeping Parking Violation

 

Parks Maintenance

  • Parks Maintenance Issue

 

- Drinking Fountain

- Tree/Landscaping

- Lighting

- Playground

- Irrigation

- Restroom

- Sports Field

- Fence Construction

- Graffiti
  • City Facility Building Maintenance Issue
  

Parks and Recreation

  • Parks and Recreation Facility and Picnic Rental
  • Sports Field Reservations
  • Parks and Recreation Programs
  • Parks and Recreation Community Events

Park Violations

  • Coaching/Instruction at a City Park
  • Pickleball Pilot
  • Sales at a City Park
  • Use of Sports Field without a Permit

Property Use Concerns

  • Short Term Rental or Airbnb Concern
  
  • Accessory Structure/ Shed Concern
  
  • Sign Violations

 - Temporary Signs, Banners, and A-Frame

 - Signs on Commercial Business
  •  Unpermitted Commercial Business
  
  •  Illegal Home Business
  
  •  Persons Living In
 - Persons Living in Garage/Shed
- Persons Living in Trailer
  •  Unsecured Pool
  
  •  Mosquito Abatement, Green Pool, Rodents
  
  •  Odor Concern
  
  •  Other
  

Roadways


  • Irrigation Concern
 

  • Vegetation Concern
  
  •  Asphalt/Concrete Improvements
  
  •  Debris In Roadway
  
  •  Pothole
  
  •  Street Signs and Markings

- Sign Down or Missing

- Sign Damaged or Leaning

- New Sign Requests

- Marking Paint Faded

- Street Signs and Markings 

- Other
  • Illegal Dumping
  
  •  Parking Permit
  
  •  Streetlight Concern
  

Sidewalk Obstruction

Any sidewalk obstruction concern

 

Stormwater

  • Drain obstruction
  • Drainage standing water
  • Drainage other
  • Flooding
  • Pollutant discharge

Street Sweeping Concern

Any street sweeping concern

 

Trails and Pathways

  • Graffiti
  • Irrigation Concern
  • Vegetation Concern

Traffic & Trafic Signals

  • Crossing Guards
  • Traffic Signals
  • Pedestrian Issues
  • Enforcement
  • Via Shuttle
  • Traffic Other

Trash

 

  •  Illegal Dumping

 
- Illegal Dumping on Public Property
- Illegal Dumping on Private Property
  •  Abandoned Shopping Cart
  
  •  Garbage, Recycling, Compost
  
  •  Commercial Improper Handling of Storage of Garbage

 

  
  •  Dumpster/ Debris Box Requests
  
  •  Household Hazardous Waste
  
  •  Trash Cans out in Public View Over 24 hrs
  
  •  Exterior Storage of Trash and Debris
  
  •  Other
  

Tree/Landscape Issue

  • Tree/Landscape Issue on Private Property

 

 

- Dead Tree

- Tree Removal

- Weeds/Property Maintenance

- Other

  
  •  Tree/Landscape Issue on Public Property

 

 - Tree Concern Along Public Walkway

- Trim Tree

- Plant Tree

- Dead Tree

- Other
  - Vegetation Concern Along Public Walkway  

 

Restaurant Foodware Concern

  • Restaurant providing utensils, straws, condiments, or other foodware for takeout orders without asking. (Violation of California State Law AB1276)
  • Restaurant using polystyrene (aka “Styrofoam”) foodware. (Violation of CMC 9.15)

     

     

Other

  • Other concerns

 

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